Communication 202: A Deeper Understanding of GI Illness Through a Patient Centered Approach

This innovative video learning tool teaches the sophistication and complexity of the medical interview. Within the context of a clinical visit, the program demonstrates educational techniques to improve communication skills, patient centered care, psychosocial assessment, shared decision making, and methods to optimize the patient-provider relationship. Although the symptoms relate to disorders of gut-brain interaction (functional GI disorders), the information provided within the interview applies to patients with most any medical diagnosis. Thus, the medical symptoms serve only as a template to explore in greater depth the patient’s understanding, associated psychological features, patient concerns and behaviors and at a deeper level the psychosocial derivatives of the illness that drives the clinical presentation. Using this knowledge, the clinician is able to utilize more advanced methods to optimize patient care.

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